Andy Thorne has joined Bandai Namco Management Solutions, strengthening its in-the-field engineering team for Embed products.
Thorne joins from Embed and will work predominantly on the Embed products in the UK and Ireland, reacting quickly to new enquiries and supporting equipment currently on site. Having spent the last two years carrying out a similar role at Embed, he also has a background in IT and engineering.
“Andy’s appointment is part of the ongoing agreement with Embed, which has seen Bandai Namco become the exclusive distributor of their equipment throughout the UK and Ireland,” said Steve Short, general manager, Bandai Namco Management Solutions. “Having Andy on board gives us that running start for 2017, which promises to be extremely busy for our Division and he is already undertaking a programme of proactive maintenance on the Embed products that we have on site.”
“Our aim is to grow the team further in future, so that both Bandai Namco and Embed will have a support team to be truly proud of and be able to give the customer the confidence in the aftersales that their investment depends upon,” he added.
“Andy has been a valuable member of our team at Embed and knows the product inside out. It is to the benefit of our existing and new customers that he now moves over to Bandai Namco in order to support Embed’s products in the UK and Ireland,” said Embed’s managing director for EMEA, Rosa Tahmaseb