Betson Imperial Parts & Service, a prominent distributor of components for the arcade, gaming, and office coffee sectors, is delighted to announce the elevation of John McCann to the position of Senior Sales Engineering Manager.
In this newly established role, McCann will utilize his vast technical knowledge to assist the sales team and provide innovative solutions to clients.
“John has been an invaluable member of our organization for over 35 years, and this new position enables him to apply his extensive expertise in support of our sales team and clientele”
Stated Richard Zayas-Bazan, President of Betson Imperial Parts & Service.
“He will serve as a crucial link between the sales and engineering teams, relaying customer insights to enhance product development for our new offerings.”
As an electrical engineer, McCann’s responsibilities will encompass collaborating with customers and suppliers to identify their specific technical needs and proposing customized solutions. He will closely partner with the sales team, offering pre-sales technical assistance and guiding clients through each phase of the sales process to ensure their requirements are met accurately.
John will continue to serve as the Head Professor at Betson Technical University, where he and his team provide training, sharing their expertise, experience, and best practices. These two-day courses offer comprehensive training for all levels within the arcade game room sector.
Regardless of their experience, technicians will gain valuable insights from these sessions. Betson Imperial Parts & Service is a leading distributor of products, components, supplies, and OEM services for the Casino Gaming industry. By developing innovative product solutions and providing access to a vast array of parts, Betson Imperial Parts & Service stands as a dependable partner for the gaming industry. The Betson team designs, markets, and supports a variety of brands, including Javelin Displays, The Juicebox, and others.