SYSTEMS: Bandai Embeds into Resort World

Exclusive UK and Irish distributor Bandai Namco Management Solutions, has supplied Embed’s cashless system into Genting’s Vortex Gaming family entertainment centre, in Resorts World Birmingham.

The Vortex brand has been created especially for Resorts World to complement the existing family entertainment experience in the building such as the wide range of shopping, cinema and restaurants.

 Ian Bennett, operations director of Resorts World Birmingham, said: “We have chosen to work with BNAE as a leading gaming brand, who operate fun, family experiences across the UK. Similarly we will be working with Embed as a well-recognised and proven redemption system with a cashless card. This tool is great for guests and our brand, by reducing cashflow risk and manpower, thus allowing more time to focus on delivering an exceptional customer service.”

“We are thrilled to be working on such a high-profile installation as Vortex and with such a respected customer as Genting,” added Steve Short, general manager of Bandai Namco Management Solutions. “This type of installation seems to be a turning point in the uptake in the cashless concept in the UK market. We are seeing more enquiries coming in for cashless and those operators taking the decision to go cashless will be reaping the benefits that the investment brings. With contactless payments now increasing day by day, the Embed system with smart touch readers offer a payment method that players are used to and are clearly comfortable with,”

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