Amusement machine trade body, bacta and IHL, developers of SmartEXCLUSION, the paper-less self-exclusion solution, have announced the launch of an initiative to integrate SmartEXCLUSION with the Bacta self-exclusion service. Once finalised the integration will allow users of either system to notify other Adult Gaming Centre operators in their locality of self-exclusions that have taken place in their premises. The project is planned to be complete by 1st November 2016.
Bacta Chief Executive, John White, said: “As from April this year all AGC operators have had to let other operators know details of people who have self-excluded. This is a requirement of the Gambling Commission’s latest version of the License Conditions and Code of Practice (LCCP). With two systems in the market, operators have had to advise self-excluders in some cases to register with two different schemes in two different locations. This integration of the two systems will allow a self-excluder to self-exclude from all AGC venues in a particular locality with just one registration. I am therefore delighted that IHL and the bacta scheme have come together. This will undoubtedly benefit those that have found themselves in difficulty through gambling and need some extra help from the industry.”
Howard Gant, Managing Director of IHL added: “To offer maximum protection to the player and operator there was a need for a joined-up solution in the AGC sector. I am delighted that we have been able to work with bacta to drive this forward giving operators increased choice and flexibility in their approach and ensuring the player needs to only exclude once. Our agreement with bacta will see numerous other joint solutions brought to market over the next 12 months, revolutionising how the industry shares, records and manages information.”