The Brazilian entertainment market is undergoing a transformation fuelled by digitalisation and the need to deliver faster, more efficient guest experiences.
In this context, Sacoa is strengthening its presence in the country with recent projects at leading parks such as Guanabara, HotZone, and Neo Geo.
One of the main drivers of this growth has been the expansion of Sacoa’s K4 and K5 self-service kiosks, a solution that reduces queues, speeds up purchasing processes, and streamlines operational management. For teams in administration, IT, and operations, the impact is clear: less repetitive workload and more focus on strategy.
Diego Viane, IT technician at Parque Guanabara, said “As a technician and technology enthusiast, I can say that the Sacoa Cashless System has been a turning point for Parque Guanabara. Since the system was installed, we have modernized the park’s operations, bringing greater organization, control, and efficiency to daily processes.
“The system now provides a clearer view of operations, with reliable tools for monitoring, control, and reporting that directly support the management of the park’s activities.
Another important aspect is the system’s stability in day-to-day operations, even during periods of high attendance at the park.
“Whenever we need support or technical guidance, the Sacoa team responds quickly and with solid expertise, helping ensure that the entire operation continues to run smoothly without interruptions. This combination of reliable technology and agile technical support gives us the confidence needed to keep the park operating efficiently every day.”
Pol Mochkovsly, chief executive of Sacoa International, added: “Thanks to the Brazilian operators for their trust. It’s always a pleasure to keep enhancing the experience of new customers with our technology.”